The box office is open Mon.-Fri. from 10 a.m. to 5:30 p.m., and on event Saturday's and Sunday's from 10 a.m. to 5:30 p.m.
Beginning May 31, 2014, the box office will no longer be
open on non-event Saturday's or Sunday's. As of that date we will no
longer do any outlet sales. We will only sell for Verizon Center events.
Children 3 years and older are required to have a ticket to all basketball and hockey games. For Disney on Ice and Ringling Bros. and Barnum & Bailey, all children 2 years and older require a ticket. Some family shows require a different age limit for tickets. Please check the event details page for show specific information.
Will Call opens 1 1/2 hours prior to show time or tickets can be picked up during regular business hours.
Tickets purchased at the Verizon Center box office incur a $2.00 service charge, including purchases on the day of the show.
Tickets for Verizon Center events can be purchased through the box office, online at www.ticketmaster.com, via Phonecharge at 1-800-745-3000 or any Ticketmaster outlet. Phonecharge is open daily from 10 a.m. to 9 p.m.
There are several different delivery options for tickets purchased through Ticketmaster:
- Print at Home (TicketFast): two options
- PDF - when you select PDF, a printed copy of the PDF must be brought with you to the game or event and then that is supplied to the ticket taker for scanning. A version of the PDF on your mobile device cannot be scanned at the gate.
- Mobile App - when you select the Mobile App version a square QR code is shown. A sample is below. This will be scanned by the ticket taker at Verizon Center.